Frequently Asked Questions About MOI

At the Museum of Illusions Philly (MOI), we believe that being curious enough to ask a question is more important than knowing every answer. Curiosity fuels lifelong learning and an enduring fascination for the world around us. That said, you may need some answers about the museum itself. Please explore our FAQ page to learn more about us.

 

The Museum of Illusions is an engaging, multisensory experience like no other. MOI is filled with more than 60 exhibits, including immersive rooms, which will challenge your brain, stimulate your senses, and ignite your curiosity about science. The museum welcomes guests of all ages and the photo-ops are a content creators dream!

 

If you have a question about Museum of Illusions, please review the following FAQs. If you don’t see the answer to your question here, please reach out via our online contact form.

 

If you still have questions after reviewing our FAQ page, please contact Museum of Illusions at [email protected]. To plan group visits of 40 people or more or if you are a tour operator, please email [email protected]. We look forward to welcoming you to the Museum of Illusions Philadelphia and tricking your brain with our jaw-dropping exhibits!

  • The Museum of Illusions is an engaging, multisensory experience like no other. MOI is filled with more than 60 exhibits, including immersive rooms, which will challenge your brain, stimulate your senses, and ignite your curiosity about science. The museum welcomes guests of all ages and the photo-ops are a content creators dream!

    Building Illusion, Following Eyes, Color Room, Rotated Room, Anti-Gravity Room. In the Swap Noses Room, you can Align your face with the mirror and see how it looks from an alternate perspective. In one corner of the room, you become a giant, in the other a dwarf! This happens in the Ames Room. Experience how a person walking back or forth either grows or shrinks before your very eyes in this magnificent room of illusions. To the viewers, it looks like an ordinary room, but it is actually cleverly distorted so that visitors can escape a dazzling visual illusion.

  • Ticket availability at the door is limited and not guaranteed. To guarantee entry, please purchase your tickets online. Best ticket prices are found online.

  • Tickets are not required for children ages four and younger. They can enter MOI for free!

    Building Illusion, Following Eyes, Color Room, Rotated Room, Anti-Gravity Room. In the Swap Noses Room, you can Align your face with the mirror and see how it looks from an alternate perspective. In one corner of the room, you become a giant, in the other a dwarf! This happens in the Ames Room. Experience how a person walking back or forth either grows or shrinks before your very eyes in this magnificent room of illusions. To the viewers, it looks like an ordinary room, but it is actually cleverly distorted so that visitors can escape a dazzling visual illusion.

  • We offer refunds and rescheduling for up to three days before your ticket date. Note that rescheduling is subject to availability, but we’ll do our best to accommodate you. Please email us at [email protected] with the following information:

  • No, you’ll be with us for about 45 to 75 minutes. The reference to 20 minutes is your ticket time arrival window. Please arrive at the museum at any time within that arrival window. We stagger guest arrival times to optimize the guest experience and prevent crowding.

  • For the most part, yes. Wheelchair users can easily enter and view most of the exhibits. We do have two immersive rooms that are not accessible due to their slanted floors. We apologize, but the nature of those rooms requires that the floors be slanted. Guests who need to bypass those rooms can easily do so.

  • We welcome children of all ages, including infants. Strollers are permitted, but we do recommend compact or umbrella strollers.

  • Guests can find parking meters on the street. There are also parking garages on 4th Street between Market and Chestnut. Unfortunately, we do not offer any parking validation at this time.

  • As per local guidance, we do not currently require face masks. MOI maintains strict COVID sanitation procedures, and we stagger guest arrival times to allow for social distancing.

  • Yes! We welcome groups of all sizes and discounts are available for groups of 15 people or more. We regularly host school groups, corporate events, and private facility rentals. The Museum of Illusions Philly offers a one-of-a-kind experience that groups of all types and age ranges will enjoy!

  • Please email [email protected] to discuss your group event.

  • Not at all! Everyone is welcome to explore our Smart Shop, where you’ll find exclusive MOI merchandise, souvenirs, accessories, and one-of-a-kind puzzles and games! Come on over and shop smart today!

  • Glad you asked! Visit our Smart Playroom during your trip to MOI and challenge your mind as you compete with family and friends. The Smart Playroom is filled with brain-teasing dilemma games and puzzles that can enrich your memory, cognition, and problem-solving skills.

  • While birthday celebrations are welcome, we do not have a party room available for use.