Frequently Asked Questions About MOI

Explore our FAQ to find the answers you’re looking for. If your question isn’t answered, please reach out to MOI Philly at [email protected] for assistance.

  • The Museum of Illusions is an engaging, multisensory experience like no other. It is filled with more than 60 exhibits, including immersive rooms, that will challenge your brain, stimulate your senses, and ignite your curiosity about science. The museum welcomes guests of all ages, and the photo-ops are a content creator’s dream!

    All exhibits are based on science, mathematics, psychology, and art, allowing you to learn a lot about vision, perception, and the human brain in a fun and interactive way! The concept is educational and entertaining and thrills the young and the old. So, whether you’re looking for a perfect way to spend time with your children, an original idea for a date, or a unique way to spend quality time with your grandparents, MOI Philly answers all these questions.

  • Ticket availability at the door is limited and not guaranteed. To guarantee entry, please purchase your tickets online. Best ticket prices are found online.

  • Yes! Buying your tickets online saves you $5 off the door price. Plus, purchasing in advance guarantees your entry.

  • Tickets are not required for children ages four and younger. They can enter MOI for free!

  • We offer refunds and rescheduling for up to three days before your ticket date. Note that rescheduling is subject to availability, but we’ll do our best to accommodate you. Please email us at [email protected] with the following information:

    Name and email of the ticket purchaser
    Date/time of your current tickets
    New date/time requested

  • No, you’ll be with us for about 45 to 75 minutes. The reference to 20 minutes is your ticket time arrival window. Please arrive at the museum at any time within that arrival window. We stagger guest arrival times to optimize the guest experience and prevent crowding.

  • For the most part, yes. Wheelchair users can easily enter and view most of the exhibits. We do have two immersive rooms that are not accessible due to their slanted floors. We apologize, but the nature of those rooms requires that the floors be slanted. Guests who need to bypass those rooms can easily do so.

  • We welcome children of all ages, including infants. Strollers are permitted, but we do recommend compact or umbrella strollers.

  • We recommend booking convenient and affordable parking in advance through SpotHero, the nation’s leading parking reservations app. Use the discount code MOIPHILLY10 to receive a 10% discount on your first parking purchase.

  • As per local guidance, we do not currently require face masks. MOI maintains strict COVID sanitation procedures, and we stagger guest arrival times to allow for social distancing.

  • Yes! We welcome groups of all sizes and discounts are available for groups of 15 people or more. We regularly host school groups, corporate events, and private facility rentals. The Museum of Illusions Philly offers a one-of-a-kind experience that groups of all types and age ranges will enjoy!

  • Please email [email protected] to discuss your group event.

  • Not at all! Everyone is welcome to explore our Smart Shop, where you’ll find exclusive MOI merchandise, souvenirs, accessories, and one-of-a-kind puzzles and games! Come on over and shop smart today!

  • Glad you asked! Visit our Smart Playroom during your trip to MOI and challenge your mind as you compete with family and friends. The Smart Playroom is filled with brain-teasing dilemma games and puzzles that can enrich your memory, cognition, and problem-solving skills.

  • While birthday celebrations are welcome, we do not have a party room available for use.